Unreasonable use of force

Priority 1 reportable incident

Based on the information you have provided it appears that this incident is an Unreasonable use of force – Priority 1 reportable incident.

Priority 1 incidents must be reported to the Aged Care Quality and Safety Commission within 24 hours of you becoming aware of the incident.

What do I do next?

You must take immediate and any ongoing action to ensure appropriate support is provided to the consumer and their family and make a Priority 1 notification to the Commission within 24 hours.

You must report the incident through the My Aged Care Provider Portal.

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Priority 2 reportable incident

Based on the information you have provided it appears that this incident is an Unreasonable use of force – Priority 2 reportable incident.

Priority 2 incidents must be reported to the Aged Care Quality and Safety Commission within 30 days of you becoming aware of the incident.

Note:

It is your responsibility to initiate a timely response to every serious incident regardless of whether the incident is categorised as Priority 1 or 2. The timeframe for reporting a serious incident to the Commission is separate from and in no way modifies your obligation to respond speedily to all serious incidents.

You must report the incident through the My Aged Care Provider Portal.

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