Changes to the program
From April 2025 we will be delivering a new program of sessions with a stronger focus on key areas of risk and identifying practical actions that can be taken to conform with regulatory requirements.
Between now and the end of March, our current sessions will continue to take place as scheduled. Information will be added to this page and the Commission’s Aged Care Learning Information Solution (Alis) platform, as it becomes available.
Current workshop sessions
Effective Incident Management Systems (IMS)
Explore your Incident Management System (IMS) obligations. Learn how to use your IMS for continuous improvement.
February to April 2025 sessions:
- 26 February, 13.00 – 15.30 (AEDT)
- 1 April, 10:00 - 12:30 (AEDT)
Serious Incident Response Scheme (SIRS) in residential and home services
Understand your obligations under the SIRS. Learn how to notify us about reportable incidents in both the residential and home services setting.
February to March 2025 sessions for residential services:
- 4 March, 13.00-16.30 (AEDT)
- 27 March, 13.00-16.30 (AEDT)
February to March 2025 sessions for home services:
- 19 February, 13:00 – 16.30 (AEDT)
- 20 March, 13.00 – 16.30 (AEDT
The strengthened Quality Standards in practice
A new workshop to help you learn about the strengthened Quality Standards, and how these can be applied within your workplace setting.
February to March 2025 sessions:
- 12 February, 13.00 – 16.30 (AEDT)
- 20 February, 9.00 – 12.30 (AEDT)
- 25 February, 13.00 – 16.30 (AEDT)
- 5 March, 9.00 – 12.30 (AEDT)
- 13 March, 13.00 – 16.30 (AEDT)
- 18 March, 9.00 – 12.30 (AEDT)
- 26 March, 13.00 – 16.30 (AEDT)
Registration
You can register for sessions through the Commission’s Aged Care Learning Information Solution (Alis) platform.
To register or access Alis, please go to the Aged Care Learning Information Solution (Alis) website.
For help with registration or accessing Alis, email: education@agedcarequality.gov.au.
Please read the workshop terms and conditions before registering for a session.
Previous workshops now available as recorded presentations
The recorded presentations below have been adapted from workshops previously facilitated by the Commission. You can view these recordings at any time through the Alis platform.
| Understanding the Quality Standards | An introduction to the guidance and resources that support you to apply the current Aged Care Quality Standards, including an overview of the structure, focus and key concepts of these Standards and what these mean in practice. |
| Monitor and assess your performance | Understand the principles and benefits of self-assessment, how monitoring and assessment activities feed into continuous improvement and how you can use consumer experiences to demonstrate performance against the Quality Standards. |
| Quality and safety in home services – Understanding the 5 key areas of risk | An overview of risk management, the 5 key areas of risk identified by the Commission and your role and responsibilities in managing those risks. |
