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Publication date

This plan gives an overview of the resources, grouped by topic, the Commission has published to help the aged care sector prepare for the new Aged Care Act.

Sector Readiness Plan - by topic  (PDF  320.07 KB)
Guidance,
Publication date

This report gives a summary of the Commission’s public consultation on the proposed new charging arrangements and fees for providers who wish to register, renew or vary their registration.

It covers the consultation process, feedback themes, outcomes and next steps.

Report,
Publication date

The Supervision Model is a Commission-wide approach where all our regulatory functions work together to detect, assess, and respond to provider risk to protect older people receiving aged care. 

We continuously monitor if aged care providers are doing the right thing and act if we identify risks or failures to provide safe, quality care. 

Our Supervision Model guides how we:

Supervision Model  (PDF  358.09 KB)
Guidance,
Publication date

This document is an example of the content covered in a standard audit initiation meeting.

Template,
Publication date

This document is an example of the content covered in a standard senior management meeting.

Template,
Publication date

This document is an example of the content covered in a standard governing body meeting.

Template,
Publication date

This document is an example of the content covered in a standard entry meeting.

Standard entry meeting agenda  (PDF  212.29 KB)
Template,
Publication date

This document is an example of the content covered in a standard closing meeting.

Standard closing meeting agenda  (PDF  202.96 KB)
Template,
Publication date

This document is an example of the content covered in a standard opening meeting.

Standard opening meeting agenda  (PDF  215.05 KB)
Template,
Publication date

Setting up a food focus group is simple and there are lots of ways to do it. This fact sheet has information and practical tips on what to think about when you’re planning and running a food focus group. If you’re setting up a group at a residential aged care service, you can adapt the suggestions in the toolkit to meet the needs and preferences of people in your care. 

Setting up a food focus group  (PDF  415.37 KB)
Fact sheet,
Publication date

Food focus groups can use this checklist to improve the way they work. We’ve designed the questions to help your group think about how you work and how you could be more effective. 

Checklist,
Publication date

You can adapt this food focus group terms of reference template to suit your needs.

Terms of reference template  (DOCX  167.97 KB)
Template,
Publication date

You can adapt this food focus group meeting minutes template to suit your needs.

Minutes template  (DOCX  171.33 KB)
Template,
Publication date

You can adapt this food focus group meeting agenda template to suit your needs.

Agenda template  (DOCX  167.39 KB)
Template,
Publication date
Feedback form template  (PDF  397.21 KB)
Template,
Publication date

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.               

Tool,
Publication date

This report gives a summary of the Commission’s public consultation on the draft Financial Prudential Standards. It covers the consultation process, themes from submissions, and outcomes from the consultation. 

Report,
Publication date

This presentation gives an overview of how the Liquidity Standard was developed. It includes:

  • design principles and methodology of the Liquidity Standard formula
  • feedback from public consultation
  • liquidity Standard formula and rationale.
Presentations,
Publication date

This fact sheet provides information for older people on the new Financial and Prudential Standards. It covers:

  • who the Standards apply to
  • what the Standards mean for them
  • what they should expect from providers
  • what they can do if their provider isn’t meeting the Standards.
     
Fact sheet,
Publication date

You may want to request that the Commission reconsiders a reviewable decision.

This is a draft Request for reconsideration of a reviewable decision form. It is for viewing only and is subject to change. Please do not submit this form to us.

The final form will be available on our website from 1 November 2025.

Forms,