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Read about how the new Aged Care Act will impact you as a provider and what the key changes will be.
The new Statement of Rights will outline the rights of older people and what they should expect when accessing aged care services.
Read about how the process of becoming an approved provider and applying for reaccreditation will change with the new Aged Care Act and what this means for you.
Find out how strengthened Quality Standards aim to make sure that older people receive safe and quality aged care and services.
Read about the Code of Conduct for Aged Care, which describes how providers, responsible persons and workers, including volunteers, must behave and treat people in their care.
New worker screening requirements will apply under the new Act. Read about what’s changing and how this impacts you.
The new Aged Care Act includes a risk-based Regulatory Model. Discover how the new model will regulate the aged care sector when the new Act starts.
Read case studies and learn how other providers are applying the obligations of the new Aged Care Act to their services.
*some complaints closed may have beenreceived in previous months