Everyone has the right to be treated with dignity and respect in aged care. The Aged Care Quality Standards define what good care looks like.
The Quality Standards have been strengthened and the new Standards will be introduced with the commencement of the new Aged Care Act from 1 July 2025.
The existing Standards will remain in effect until then.
The Commission has developed an extensive suite of resources on the Strengthened Quality Standards to help providers understand how the Standards will apply to their service.
Registered providers may need to meet the strengthened Quality Standards obligations based on their registration categories and the service types they deliver.
Resources for providers:
The strengthened Aged Care Quality Standards – Final draft (November 2023)
Strengthened Quality Standards web page
Strengthened Quality Standards guidance – this recently updated guidance provides support with compliance and promotes best practice in service provision.
Strengthened Quality Standards quick reference guide for providers - an overview of the different provider registration categories and what they mean in relation to the strengthened Standards.
Strengthened Quality Standards in practice workshop - learn about the strengthened Quality Standards, and how they can be applied in your workplace.
Up to Standard videos - answers to the most common questions we have received about the strengthened Standards (scroll down the page to access videos).