Your wellbeing matters. You have a right to a safe, healthy, respectful and inclusive work environment.
A safe work environment
Working as an aged care worker or responsible person can be physically and emotionally demanding. Your provider must provide a workplace that supports you to do the varied and complex tasks required of your role. This includes:
- supporting you to do your job well
- looking after your mental health
- providing support when incidents happen.
A safe work environment also means you can speak up – to share feedback or make a complaint – without fear they’ll punish or disadvantage you. This includes your concerns about the care being provided or if you think your provider is not meeting their obligations under the Aged Care Act. To give feedback or make a complaint:
- call us on 1800 951 822 (free call)
- speak to your union for advice and support.
Sharing your concerns with us helps improve aged care. You can find more information at Making a complaint.
A respectful and inclusive culture
A workplace that values respect, kindness, inclusion and diversity is important for aged care workers, responsible persons and for older people.
Your provider should:
- value and respect older people
- value and recognise your work
- support a culture of respect and inclusion
- make sure that their governing bodies and aged care workers show respect and kindness to people receiving care.
