The Aged Care Quality and Safety Commission (Commission) seeks to protect and enhance the safety, health, well-being and quality of life of aged care consumers; and promote consumers’ confidence and trust in the quality and safety of Australian Government funded aged care services.
When an Assessment Team identifies evidence during a performance assessment that the care and services provided in a service do not meet the Quality Standards, the Commission will consider whether the provider complies with the Quality Standards.
The Commission’s response to non-compliance will be risk-based and proportionate to ensure the service returns to compliance and addresses any risks to the safety, health and wellbeing of consumers.
Refer to our Continuous improvement page for more information on how the Commission will respond and manage non-compliance with the Quality Standards.
