Section 23 of the Commission Act allows us to charge fees for performing regulatory services, including assessing and processing applications for approved providers. These fees are detailed below.
When you lodge your completed application, we'll check that it's valid. We'll also identify the care and services you seek approval to provide.
If your application is valid, we'll send you an invoice. This can take up to 10 days. We'll advance your application to the initial assessment once payment has been received.
How to pay
Payment terms are on the invoice. You can pay with the following bank details:
- Account name: ACQSC Departmental External Revenue
- BSB: 062000
- Account number: 17177204.
You must include the reference number we send you when making your payment so that we can match it against your application.
You can also confirm payment by sending us a copy of your remittance advice to approvedproviderapplications@agedcarequality.gov.au.
Fee waiver
Application fees may be waived for certain applicants.
If you're seeking approval to provide residential, home or flexible aged care and services and:
- you intend to provide all, or at least 85% of care and services, to care recipients located in Modified Monash Model areas 6 and/or 7, regions which are remote or very remote, and
- you can provide strong evidence of the above intention, and
- you give us detailed information about the services you intend to provide in these remote or very remote areas in the application fee waiver request form, which we will cross-check with the information you provide in your application form.
Read more information about the Modified Monash Model.
Your application fee waiver request form should be submitted with your approved provider application form so we don't invoice you.
We may need further information from you to decide whether to approve your waiver request. We'll contact you to let you know what's required from you.
When the fee waiver decision is made, we'll call you and let you know. If approved, your application will progress to the initial assessment.
We'll send you an invoice if your fee waiver isn't approved.
Application fees
| Application type | Description | Fee |
|---|---|---|
| Single care type | Application for approved provider status for 1 care type (e.g. home care only). Applicants may be new or existing approved providers. Payable only when the Commission issues an invoice. | $9,070 |
| 2 care types | Application for approved provider status for 2 care types (e.g. home care and residential care). Applicants may be new or existing approved providers. Payable only when the Commission issues an invoice. | $10,530 |
| 3 care types | Application for approved provider status for all care types (home care, residential care and flexible care). New applicants only. Payable only when the Commission issues an invoice. | $12,270 |
| Government organisation | Government organisations (specifically states, territories, authorities of a state or territory, and local government authorities) are approved to deliver all types of aged care. They don't have to be assessed, but they do need to register for approved provider status. They don't pay an application fee. | $0 |
Request for information fees
If you don't fully outline your suitability to provide aged care services and we need more information, we'll send you a Request for Information. The following additional fees will apply:
| Request for Information type | Description | Fee |
|---|---|---|
| Pre-assessment | Payable only when the application doesn't have the necessary information to allow it to progress to assessment, such as missing pages in documents or missing information about key personnel. | $235 |
| Initial assessment request: single care type | Payable only when you've been asked to provide further information to allow us to decide. For example, we may request more information to substantiate your claims of suitability. | $1,170 |
| Initial assessment request: 2 care types | n/a | $1,430 |
| Initial assessment request: 3 care types | n/a | $1,760 |
| Subsequent assessment request: single care type | n/a | $490 |
| Subsequent assessment request: 2 care types | n/a | $585 |
| Subsequent assessment request: 3 care types | n/a | $740 |
