Resource library

This provider poster is an educational tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

This provider poster is an educational tool is part of the Commission’s resource bundle to improve antibiotic use for urinary tract infections in aged care services.

These clinical forms are part of the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

This user guide relates to the 'Clinical Pathway for older people in aged care homes: suspected urinary tract infections (UTIs)'.

If you have a concern or complaint, it is safe to raise it with your residential or home service. The Aged Care Quality and Safety Commission can also help.

You should not be treated any differently after raising a concern or making a complaint. If you are not happy with how your complaint has been managed, you can also make a complaint directly to the Aged Care Quality and Safety Commission.

The Serious Incident Response Scheme (SIRS) decision support tool helps you determine Priority 1 or Priority 2 reportable incidents.

This fact sheet provides information for residential aged care providers on behaviour support plans for each consumer who requires it, as part of their care.

This fact sheet provides information on how to complete the Numbers of personnel in the service form.

We hosted a webinar on 23 August 2021 which covered the behaviour support planning requirements under the restrictive practices legislation.

We hosted a webinar on 30 August 2021 that revisited some foundation steps providers of residential aged care can take to be ready for a COVID-19 outbreak. We also discussed the changing context of COVID in 2021.

RB 2021-14 This Regulatory Bulletin outlines the Commission’s regulatory approach where there is a transfer in ownership of a residential aged care service from one approved provider to another.

This fact sheet provides information about consent for medication in aged care.

This fact sheet covers the frequently asked questions about consent in aged care.

This fact sheet provides an overview of the use of restrictive practices in aged care.

Information about antibiotics for aged care residents and their families, carers and representatives.

This brochure is available in 25 languages.

The Serious Incident Response Scheme or SIRS will support your right to be treated with dignity and respect and to live your life free from neglect, violence and abuse.

We hosted the a webinar on 13 July 2021 to discuss the changes to legislation surrounding restrictive practices in aged care.

This document explains how we approach compliance and enforcement as part of our regulatory activities. It details how we address risk in the sector and what we can do when a provider fails or refuses to comply with their aged care responsibilities. This is to part of our role to protect and enhance the safety, health, wellbeing and quality of life of older people using aged care, promote confidence and trust in the provision of aged care and promote engagement with older people about the quality of care and services.

This fact sheet provides a summary of the key legislative changes from 1 July 2021 for providers under the Aged Care Act 1997 and the Quality of Care Principles 2014.