Southern Cross Care St Francis Residential Aged Care

Service
Southern Cross Care St Francis Residential Aged Care 0382
Report
Serious risk statement
RACS ID
0382

Serious risk decision

Following an assessment contact conducted on 25 March 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Southern Cross Care (NSW & ACT) Limited failed to meet one expected outcome in the Accreditation Standards in relation to Southern Cross Care St Francis Residential Aged Care.

On 30 April 2019 a decision was made that failure to meet this expected outcome has placed the safety, health or wellbeing of a consumer of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.