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Diamond Creek Care Community 3988

Provider name
DPG Services Pty Ltd
Previous names
Kerala Manor
RACS ID
3988

Diamond Creek Care Community

Accreditation decision
Following a site audit conducted on 17 April 2024 to 19 April 2024, the Commission made a decision on 27 May 2024 to re-accredit this service.
The period of accreditation of the service will expire on 06 August 2027.

Diamond Creek Care Community

Site audit Performance Report
A site audit was conducted with this service on 17 April 2024 to 19 April 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Kerala Manor

Accreditation decision

Following a site audit conducted on 16 June 2021 to 18 June 2021, the Commission made a decision on 06 August 2021 to re-accredit this service.

The period of accreditation of the service will expire on 06 August 2024.

Kerala Manor

Site audit Performance Report

A site audit was conducted with this service on 16 June 2021 to 18 June 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
Kerala Manor3988-3.docx  (DOCX  469.47 KB)

Kerala Manor

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 November 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Kerala Manor

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 May 2021.

Kerala Manor

Assessment contact Performance Report

An assessment contact was conducted with this service on 23 September 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
Kerala Manor3988-2.docx  (DOCX  448.36 KB)

Kerala Manor

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 November 2020.

Audit Report
KeralaManor3988-1.docx  (DOCX  102.23 KB)
CER Report
KeralaManor3988-1-cer.pdf  (PDF  311.88 KB)
CER Accessible Report
KeralaManor3988-1-cera.docx  (DOCX  80.4 KB)

Kerala Manor

This is a new home and is accredited for one year until 01 November 2017. We made the decision on 10 October 2016.

Audit Report
KeralaManor9390-.pdf  (PDF  112.32 KB)