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Estia Health Pacific Paradise 5365

Provider name
Estia Investments Pty Ltd
Previous names
  • Premier - Pacific Paradise
  • The Menzies @ Pacific Paradise
RACS ID
5365

Estia Health Pacific Paradise

Accreditation decision

Following a site audit conducted on 27 February 2023 to 01 March 2023, the Commission made a decision on 09 May 2023 to re-accredit this service.

The period of accreditation of the service will expire on 09 May 2026.

Estia Health Pacific Paradise

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 November 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Estia Health Pacific Paradise

Site audit Performance Report

A site audit was conducted with this service on 27 February 2023 to 01 March 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

The Menzies @ Pacific Paradise

Assessment contact Performance Report

An assessment contact was conducted with this service on 21 July 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

The Menzies @ Pacific Paradise

Assessment contact Performance Report

An assessment contact was conducted with this service on 11 August 2021 to 12 August 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

The Menzies @ Pacific Paradise

Accreditation decision

Following a site audit conducted on 18 to 20 February 2020, the Commission made a decision on 27 March 2020 to re-accredit this service.

The period of accreditation of the service will expire on 8 May 2023.

The Performance Report is attached.

Audit Report

Premier - Pacific Paradise

This is a new service and is accredited for one year until 08 May 2020. We made the decision on 08 May 2019.

Audit Report