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Harbourside Haven Gardens 2738

Provider name
Port Stephens Veterans and Citizens Aged Care Ltd
Previous names
  • Harbourside Haven Nursing Home
  • Harbourside Haven Nursing Home and Hostel
RACS ID
2738

Harbourside Haven Gardens

Accreditation decision
Following a site audit conducted on 16 July 2024 to 19 July 2024, the Commission made a decision on 23 August 2024 to re-accredit this service.
The period of accreditation of the service will expire on 08 December 2027.

Harbourside Haven Gardens

Site audit Performance Report
A site audit was conducted with this service on 16/07/2024 to 19/07/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Harbourside Haven Gardens

Assessment contact Performance Report

An assessment contact was conducted with this service on 15 August 2023 to 16 August 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Harbourside Haven Nursing Home and Hostel

Accreditation decision

Following a site audit conducted on 25 October 2022 to 28 October 2022, the Commission made a decision on 08 December 2022 to re-accredit this service.

The period of accreditation of the service will expire on 08 December 2024.

Harbourside Haven Nursing Home and Hostel

Site audit Performance Report

A site audit was conducted with this service on 25 October 2022 to 28 October 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Harbourside Haven Nursing Home and Hostel

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 March 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Harbourside Haven Nursing Home and Hostel

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Harbourside Haven Nursing Home and Hostel

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 March 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Harbourside Haven Nursing Home and Hostel

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 September 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Harbourside Haven Nursing Home and Hostel

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2021.

Audit Report
CER Accessible Report

Harbourside Haven Nursing Home and Hostel

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 March 2018.

Audit Report

Harbourside Haven Nursing Home and Hostel