Hillside at Figtree 0870

Accreditation decision
Following a site audit conducted on 19 February 2024 to 21 February 2024, the Commission made a decision on 15 March 2024 to re-accredit this service.
The period of accreditation of the service will expire on 28 June 2027.

Site audit Performance Report
A site audit was conducted with this service on 19 February 2024 to 21 February 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Accreditation decision

Following a site audit conducted on 01 June 2021 to 03 June 2021, the Commission made a decision on 28 June 2021 to re-accredit this service.

The period of accreditation of the service will expire on 28 June 2024.

Site audit Performance Report

A site audit was conducted with this service on 01 June 2021 to 03 June 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 April 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 21 October 2020.

Serious risk decision

On 22 September 2017 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that Hillside at Figtree failed to meet one of more expected outcomes in the Accreditation Standards in relation to Hillside Brae Pty Ltd and that this failure has placed, or may place, the safety, health or wellbeing of a care recipient of the service at serious risk.

The Department of Health has been notified of the risk.

The Quality Agency will continue to monitor the performance of the service including through unannounced visits.

Following the audit, an authorised delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 22 September 2017 not to re-accredit this service.

Following reconsideration, a delegate of the CEO decided to set aside the decision made on 22 September 2017 and substitute a new decision to re-accredit the service.

Following an audit we decided that this home met 26 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 04 November 2017.