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Reynella Hillside Care Community 6169

Provider name
DPG Services Pty Ltd
Previous names
  • Reynella Lodge Nursing Home
  • Reynella Lodge
RACS ID
6169

Reynella Hillside Care Community

Accreditation decision
Following a site audit conducted on 30 January 2024 to 01 February 2024, the Commission made a decision on 04 March 2024 to re-accredit this service.
The period of accreditation of the service will expire on 21 May 2027.

Reynella Hillside Care Community

Site audit Performance Report

A site audit was conducted with this service on 30 January 2024 to 01 February 2024.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Reynella Lodge

Assessment contact Performance Report

An assessment contact was conducted with this service on 10 May 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
reynella_lodge6169-9.docx  (DOCX  1.21 MB)

Reynella Lodge

Accreditation decision

Following a site audit conducted on 13 September 2022 to 15 September 2022, the Commission made a decision on 21 November 2022 to re-accredit this service.

The period of accreditation of the service will expire on 21 May 2024.

Reynella Lodge

Site audit Performance Report

A site audit was conducted with this service on 13 September 2022 to 15 September 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report
reynella_lodge6169-8.docx  (DOCX  1.25 MB)

Reynella Lodge

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 January 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Reynella Lodge

Assessment contact Performance Report

An assessment contact was conducted with this service on 09 March 2022 to 10 March 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
reynella_lodge6169-7.docx  (DOCX  802.04 KB)

Reynella Lodge

Assessment contact Performance Report

An assessment contact was conducted with this service on 27 September 2021 to 28 September 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report
Reynella Lodge6169-6.docx  (DOCX  787.7 KB)

Reynella Lodge

Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 July 2022.

Audit Report
Reynella Lodge6169-5.doc  (DOC  198.14 KB)
CER Report
Reynella Lodge6169-5-cer.pdf  (PDF  515.65 KB)
CER Accessible Report
Reynella Lodge6169-5-cera.doc  (DOC  98.3 KB)

Reynella Lodge

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 August 2018.

Audit Report
ReynellaLodge3.pdf  (PDF  563.17 KB)

Reynella Lodge

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 August 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 17 July 2019.  The reconsideration decision and audit report is attached.

Audit Report
ReynellaLodge6169-4.pdf  (PDF  347.1 KB)

Reynella Lodge

Audit Report

Reynella Lodge Nursing Home

Audit Report