May Shaw Residential Aged Care 8821 (Merged)

Exceptional Circumstances 

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.  

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 July 2024. 

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 06 May 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 01 December 2020 to 02 December 2020, the Commission made a decision on 27 January 2021 to re-accredit this service.

The period of accreditation of the service will expire on 25 January 2024.

Site audit Performance Report

A site audit was conducted with this service on 01 December 2020 to 02 December 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 March 2021.

Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 25 September 2020.

Serious risk decision

On 14 August 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by May Shaw Health Centre Inc. to meet one expected outcome in the Accreditation Standards in relation to May Shaw Residential Aged Care has placed the safety, health or wellbeing of a care recipient of the service at serious risk.

An assessment contact was conducted by the Quality Agency on 4 December 2018 at May Shaw Residential Aged Care to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 September 2018.