Mayflower Reservoir 3098

Assessment contact Performance Report

An assessment contact was conducted with this service on 06 April 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 23 November 2022 to re-accredit this service.

The period of accreditation of the service will expire on 23 November 2025.

Site audit Performance Report

A site audit was conducted with this service on 11 October 2022 to 13 October 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 February 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Accreditation decision

Following a site audit conducted on 22 May 2018 to 23 May 2018, the Commission made a decision on 07 July 2018 to re-accredit this service.

The decision on the service’s accreditation period was varied following reconsideration on own initiative on 28 January 2021.

The period of accreditation of the service will expire on 09 August 2022.

Compliance update

Following an assessment contact conducted on 26 November 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

Non-compliance update

Following an assessment contact conducted on 04 September 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 August 2021.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 August 2018.