Regis Port Stephens 0611

Accreditation decision

Following a site audit conducted on 26 April 2023 to 28 April 2023, the Commission made a decision on 17 May 2023 to re-accredit this service.

The period of accreditation of the service will expire on 17 May 2026.

Site audit Performance Report

A site audit was conducted with this service on 26 April 2023 to 28 April 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 September 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Accreditation decision

Following a site audit conducted on 13 to 17 January 2020, the Commission made a decision on 4 February 2020 to re-accredit this service.

The period of accreditation of the service will expire on 11 March 2023.

The Performance Report is attached.

Compliance update

Following an assessment contact conducted on 29 October 2019 to 30 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

Non-compliance update

Following an assessment contact conducted on 02 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with two requirements of the Aged Care Quality Standards.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 March 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 March 2017.