Skip to main content

Tweed Valley Care Community 2802

Provider name
DPG Services Pty Ltd
Previous names
  • Tweed Heads Residential Aged Care Facility
  • Opal Tweed Heads
RACS ID
2802

Tweed Valley Care Community

Assessment contact Performance Report
An assessment contact was conducted with this service on 03/09/2024 to 04/09/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Audit Report

Tweed Valley Care Community

Accreditation decision

Following a site audit conducted on 16 August 2022 to 18 August 2022, the Commission made a decision on 14 September 2022 to re-accredit this service.

The period of accreditation of the service will expire on 14 September 2025.

Tweed Valley Care Community

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 November 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Tweed Valley Care Community

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 May 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Opal Tweed Heads

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 November 2021.

Audit Report
Opal Tweed Heads2802-7.doc  (DOC  223.74 KB)
CER Report
Opal+Tweed+Heads2802-7cer.pdf  (PDF  315.74 KB)
CER Accessible Report
Opal+Tweed+Heads2802-7cer.doc  (DOC  99.33 KB)

Opal Tweed Heads

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 July 2018.

Audit Report
OpalTweedHeads5.pdf  (PDF  561.91 KB)

Opal Tweed Heads

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 July 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 09 November 2018.  The reconsideration decision and audit report is attached.

Audit Report
OpalTweedHeads2802-6.pdf  (PDF  439.54 KB)

Opal Tweed Heads

Tweed Heads Residential Aged Care Facility

Tweed Valley Care Community

Site audit Performance Report

A site audit was conducted with this service on 16 August 2022 to 18 August 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report