Meredith House Nursing Home 2228 (Closed)

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 August 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Assessment contact Performance Report

An assessment contact was conducted with this service on 21 October 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Following a site audit the Commission made a decision on 24 December 2019 that this service met six of the eight Aged Care Quality Standards. The service is re-accredited for two years until 20 February 2022.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 20 February 2020.

Following an audit we decided that this home met 28 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 20 February 2019.

Serious risk decision

On 27 August 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by Paston Pty Ltd to meet one expected outcome in the Accreditation Standards in relation to Meredith House Nursing Home has placed the safety, health or wellbeing of care recipients of the service at serious risk.

A site audit was conducted by the Quality Agency on 18 December 2018 to 20 December 2018 at Meredith House Nursing Home to assess the performance of the service against the Accreditation Standards. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 October 2019.