Glenlyn Aged Care Facility 4178 (CLOSED)

Accreditation decision

Following a site audit conducted on 10 November 2020 to 13 November 2020, the Commission made a decision on 09 December 2020 to re-accredit this service.

The period of accreditation of the service will expire on 28 June 2021.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 June 2021.

Site audit Performance Report

A site audit was conducted with this service on 10 November 2020 to 13 November 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 December 2020.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Compliance monitoring update

On 1 July 2019 the Commission began assessing and monitoring the quality of care and services against the Aged Care Quality Standards (Quality Standards).

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 18 November 2019 at Glenlyn Ages Care Facility to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with the requirements of the Aged Care Quality Standards assessed at the assessment contact.

Following an audit we decided that this service met 33 of 44 expected outcomes of the Accreditation Standards. We decided to vary this service's accreditation period. This service is now accredited until 28 June 2020.

Serious risk decision

Following a review audit conducted on 28 and 29 May 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Kincsem Pty Ltd failed to meet 11 expected outcomes in the Accreditation Standards in relation to Glenlyn Aged Care Facility.

On 28 June 2019 a decision was made that failure to meet four of these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 September 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 September 2017.