Serious risk decision
Following a review audit conducted on 12 July - 2 August 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that People Care Pty Ltd failed to meet eight Aged Care Quality Standard (Quality Standards) in relation to People Care Pty Ltd.
On 23 August 2019 a decision was made that failure to meet 42 requirements of these Quality Standards has placed the safety, health or well-being of aged care consumer/s of the service at serious risk. The Department of Health has been notified of the risk.
Serious risk is not an ongoing state; it is a statutory decision based on the evidence at a point in time.
The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.