San Carlo Homes for the Aged 4351

Accreditation decision

Following a site audit conducted on 28 February 2023 to 02 March 2023, the Commission made a decision on 09 April 2023 to re-accredit this service.

The period of accreditation of the service will expire on 09 April 2026.

Site audit Performance Report

A site audit was conducted with this service on 28 February 2023 to 02 March 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 December 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 June 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 3 March 2020, at San Carlo Homes for the Aged to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following a site audit the Commission made a decision on 08 November 2019 that this service met four of the eight Aged Care Quality Standards. The service is re-accredited for two years until 11 December 2021.

Serious risk decision

Following a site audit conducted on 7 October 2019 to 9 October 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that San Carlo Homes for the Aged Limited failed to meet four Aged Care Quality Standards (Quality Standards) in relation to San Carlo Homes for the Aged.

On 3 December 2019 a decision was made that failure to meet one Quality Standard has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 December 2019.