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Aged Care Quality and Safety Commission - ACQSC Enterprise Agreement 2024-27
Aged Care Quality and Safety Commission - ACQSC Enterprise Agreement 2024-27
ACQSC Enterprise Agreement 2024-27
(PDF
2.58 MB)
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Aged Care Quality Bulletin #69 - September 2024
Aged Care Quality Bulletin #68 -August 2024
Aged Care Quality Bulletin #67 - July 2024
Aged Care Quality Bulletin #66 - June 2024
Aged Care Quality Bulletin #65 - May 2024
Aged Care Quality Bulletin #64 - April 2024
Aged Care Quality Bulletin #63 - March 2024
Aged Care Quality Bulletin #62 - February 2024
Aged Care Quality Bulletin #61 - January 2024
Aged Care Quality Bulletin #60 - December 2023
Aged Care Quality Bulletin #59 - November 2023
Aged Care Quality Bulletin #58 - October 2023
Aged Care Quality Bulletin #57 - September 2023
Aged Care Quality Bulletin #56 - August 2023
Aged Care Quality Bulletin #55 - July 2023
Aged Care Quality Bulletin #54 - June 2023
Aged Care Quality Bulletin #53 - May 2023
Aged Care Quality Bulletin #52 - April 2023
Aged Care Quality Bulletin #51 - March 2023
Aged Care Quality Bulletin #50 - February 2023
Aged Care Quality Bulletin #49 – January 2023
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Complaints about aged care services last month
846
New complaints received last month
1,244
Open complaints being worked on
928
Complaints closed last month*
*some complaints closed may have been
received in previous months
96%
Enquiries finalised within 7 days
78%
Complaints finalised within 60 days
69%
Customer survey responses with rating of satisfied or higher
78%
Complaints finalised with a positive outcome for complainant