12 July 2019

Please attribute to a spokesperson from the Aged Care Quality and Safety Commission:

Ensuring the safety and wellbeing of residents of the People Care (Earle Haven) aged care facility at Nerang, QLD is of the utmost priority for the Aged Care Quality and Safety Commission.

The Commission is taking immediate action, working in collaboration with the Department of Health and Queensland Health, to ensure all residents are safe and families are kept informed of the situation.

An assessment team from the Commission, together with the Department of Health, is at the facility this morning to fully assess the situation. The team is ensuring all residents who have been moved to other residential aged care facilities are safe, have access to their appropriate medication and are given the support they need. The Commission is undertaking a welfare check on all residents that have been moved to other services and will be visiting each of these services to ensure they are safe and receiving appropriate care.

The Commission is also undertaking a review audit of the People Care’s regulatory compliance and will notify the Department of Health as soon as possible about the outcome.

The Commission will continue to closely monitor the situation until it is fully resolved. The health, safety and wellbeing of older people who reside in aged care services is of paramount importance to the Commission.

If anyone has a concern about the wellbeing or safety of a resident, they can contact the Commission on 1800 951 822.

Media contact: media@agedcarequality.gov.au

Download PDF Statement.