Aged care legislation and policies play a vital role in our work. The new Aged Care Act will commence from 1 July 2025. It will replace existing legislation including the current Aged Care Act 1997 and the Aged Care Quality and Safety Commission Act 2018.
The Commission works under the Aged Care Quality and Safety Commission Act 2018 and the Aged Care Quality and Safety Commission Rules 2018.
The Aged Care Act 1997 outlines the obligations and responsibilities aged care providers must follow to receive subsidies from the Australian Government.
The new Aged Care Act serves to strengthen Australia's aged care system. The new Act aims to ensure that people who access aged care services funded by the Australian Government are treated with respect and have the quality of life they deserve.
Our policies
Several policies and documents support our work. These include:
- Complaints about the Aged Care Quality and Safety Commission Policy
- Privacy Policy
- Notice of Collection
- Compliance and Enforcement Policy.
Other aged care legislation
Other legislation related to aged care complaints and accreditation includes the following:
- Accountability Principles 2014
- Information Principles 2014
- Quality of Care Principles 2014
- Records Principles 2014
- User Rights Principles 2014.
Social media policies
Our Social media page outlines acceptable use, privacy and disclaimer policies for social media channels.
