We run workshops for aged care providers in both home and residential services.
These sessions are a great way to deepen your understanding of key areas including incident management and the Serious Incident Response Scheme (SIRS). All sessions will give you practical tips to support you with meeting your obligations in your service setting.
Current workshops
Effective Incident Management Systems (IMS)
Explore your Incident Management System (IMS) obligations. Learn how to use your IMS for continuous improvement.
2024 sessions:
- 24 September, 13.00 – 15.30 (AEST)
- 5 November, 13.00 – 15.30 (AEST)
Serious Incident Response Scheme (SIRS) in residential and home services
Understand your obligations under the SIRS. Learn how to notify us about reportable incidents in residential services.
2024 sessions for residential services:
- 17 September, 9.00 – 12.30 (AEST)
- 22 October, 13.00 – 16.30 (AEST)
- 4 December, 9.00 – 12.30 (AEST)
2024 sessions for home services:
- 3 September, 13:00 – 16.30 (AEST)
- 23 October, 9.00 – 12.30 (AEST)
- 26 November, 9.00 – 12.30 (AEST)
The strengthened Quality Standards in practice
A new workshop to help you learn about the strengthened Quality Standards, and how these can be applied within your workplace setting.
2024 sessions:
- 10 September, 13.00 – 16.30 (AEST)
- 26 September, 9.00 – 12.30 (AEST)
- 8 October, 13.00 – 16.30 (AEST)
- 24 October, 9.00 – 12.30 (AEST)
- 7 November, 13.00 – 16.30 (AEST)
- 19 November, 9.00 – 12.30 (AEST)
- 5 December, 13.00 – 16.30 (AEST)
Registration
You can register for sessions through the Commission’s Aged Care Learning Information Solution (Alis) platform.
To register or access Alis, please go to the Aged Care Learning Information Solution (Alis) website.
For help with registration or accessing Alis, email: education@agedcarequality.gov.au.
Please read the workshop terms and conditions before registering for a session.
Previous workshops now available as recorded presentations
The recorded presentations below have been adapted from workshops previously facilitated by the Commission. You can view these recordings at any time through the Alis platform.
| Understanding the Quality Standards | An introduction to the guidance and resources that support you to apply the current Aged Care Quality Standards, including an overview of the structure, focus and key concepts of these Standards and what these mean in practice. |
| Monitor and assess your performance | Understand the principles and benefits of self-assessment, how monitoring and assessment activities feed into continuous improvement and how you can use consumer experiences to demonstrate performance against the Quality Standards. |
| Quality and safety in home services – Understanding the 5 key areas of risk | An overview of risk management, the 5 key areas of risk identified by the Commission and your role and responsibilities in managing those risks. |
