Publication date
This guidance material supports workers in the delivery or person-centred quality care and outcomes. It also aims to promote best practice in service provision.

This guidance material supports workers in the delivery or person-centred quality care and outcomes. It also aims to promote best practice in service provision.
Acknowledgement of Country
In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.
*some complaints closed may have been
received in previous months
*Data is for Jan 2025