Set up access to My Aged Care

Set up access to My Aged Care

Guidance,
Last updated

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Government Department of Health and Aged Care
External Link
https://www.health.gov.au/our-work/my-aged-care/using-my-aged-care/set-up-access-to-my-aged-care
Key Theme
Information management system
Standard
5: Clinical Care
2: The Organisation
Outcomes
5.1: Clinical governance
2.7: Information management
Set up access to My Aged Care
 

Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.