Bupa Greensborough

Service
Bupa Greensborough 3677
Report
Serious risk statement
RACS ID
3677

Serious risk decision

Following an assessment contact conducted on 14 August 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Bupa Aged Care Australia Pty Ltd failed to meet one Aged Care Quality Standard (Quality Standards) in relation to Bupa Greensborough.

On 6 September 2019 a decision was made that failure to meet one Quality Standard has placed the safety, health or well-being of an aged care consumer of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.