The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Compliance and Enforcement Policy

Publication date
Last updated

Our Compliance and Enforcement Policy has been updated to align with our Regulatory Strategy , the Supervision Model, and our renewed approach to compliance and enforcement with the current aged care legislation.

Our Compliance and Enforcement policy explains our regulatory approach and how we respond to non-compliance and risks to older people. Our approach recognises the rights of older people and protects and improves their safety, health, wellbeing and quality of life. The policy includes information on:

  • expectations of providers, governing persons and aged care workers
  • applying our regulatory approach and principles
  • monitoring and managing non-compliance through the Supervision Model and our regulatory powers
  • making good regulatory decisions
  • compliance and enforcement actions
  • transparency of compliance and enforcement activities.

The policy will be updated to reflect the Commission’s new powers that come into effect on 1 July 2025 under the new Aged Care Act.

Attachments
Compliance and Enforcement Policy  (PDF  997.32 KB)
Resource Type
Corporate publications,
Topics
Aged Care Quality Standards
Compliance policy cover page
Share this page
 

Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.