Provider Guidance - Home Services Pricing and Agreements

Publication date

The Commission has developed the ‘Home Services Pricing and Agreements – Navigating changes the right way’ guidance for home service providers delivering care and service supports through the Home Care Packages (HCP) Program and Commonwealth Home Support Programme (CHSP).

There are many reasons why care arrangements for consumers may need to change from time to time, but when the time comes to change care arrangements providers have responsibilities they must meet. This guidance focuses on what is expected of providers in setting prices for home services and making changes to home service arrangements including home care agreements.

Attachments
Resource Type
Report,
Topics
Home services
Cover page - Provider Guidance - Home Services Pricing and Agreements - February 2023
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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.