The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Supportive resources on partnering with consumers

This resource provides supportive tools and information on partnering with consumers and delivering person-centred care. It includes guidance on health literacy, the Australian Charter of Healthcare Rights, and resources for Aboriginal and Torres Strait Islander health. The materials aim to support aged care providers in implementing effective partnerships with consumers to improve care quality and safety. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Resource Type
Guidance,
Supportive resources on partnering with consumers
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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.