Top tips for making a complaint

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Last updated

This fact sheet provides top tips for older people when making a complaint including:

  • what to consider when making a complaint to a provider
  • what you may want to ask of the provider in response
  • how to raise a complaint to the Commission.
Attachments
Resource Type
Fact sheet,
Language resources,
Topics
Complaints
Education and training
Top tips for making a complaint - older Australians
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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.