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Displaying 141 to 160 of 411 result(s)
Publication date

National Aged Care Provider Conference 2023. Keynote plenary address by the Commissioner - Regulating to propel positive change (Looking under the bonnet of the ACQSC). 

 

Presentations,
Publication date

National Aged Care Provider Conference 2023 - Stronger Standards, Better Aged Care Program. Presentation by Lisa Peterson PSM Assistant Commissioner, Sector Capability.

 

Presentations,
Publication date

National Aged Care Provider Conference 2023 - Office of the Interim Inspector-General of Aged Care. Presentation by Ian Yates AM, Interim Inspector-General of Aged Care.

 

Presentations,
Publication date

National Aged Care Provider Conference 2023 - Our approach to resolving complaints. Presentation by:

  • Janet Anderson PSM, Commissioner
  • Louise Macleod, Complaints Commissioner
  • Michelle Bampton, Executive Director, Intake and Complaints Resolution

 

Presentations,
Publication date

National Aged Care Provider Conference 2023. Our approach to assessing and monitoring quality aged care. Presentation by Anthony Speed Executive Director, Quality Assessment and Monitoring.

 

Presentations,
Publication date

National Aged Care Provider Conference 2023 - Our approach to compliance. Presentation by Peter Edwards, Executive Director, Quality Compliance, Financial and Prudential Regulation

 

Presentations,
Publication date

‘Additional care or services’ are care and services that are offered to residents of a residential aged care service by their provider, in addition to those that their provider is required to provide by law. By agreement with the resident, an approved provider can charge fees for additional care and services. 

This Regulatory Bulletin outlines the expectations of the Commission relating to providers’ responsibilities around the charging of fees for additional care and services. It also outlines the Commission’s response where a provider does not meet their responsibilities.

Regulatory Bulletins,
Publication date

A fact sheet that informs providers of their obligation to provide information about their operations to the Department of Health and Aged Care by the 31st of October each year.

 

Fact sheet,
Publication date

This document responds to questions put to the Commission at the ‘Regulation of workforce-related responsibilities including 24/7 on site registered nurse and care minutes’ webinar held on 18 April 2023. The information is current as at 17 May 2023.

 

Webinar,
Publication date

This fact sheet outlines your role as a provider in ensuring your staff have the necessary knowledge and skills to support residents’ daily oral health care.

 

Fact sheet,
Publication date

This fact sheet outlines steps you can take to support residents to manage their oral health.

Fact sheet,
Publication date

This fact sheet outlines the steps to recognise and respond to signs of poor oral health in residential aged care.

 

Fact sheet,
Publication date

This poster serves as a resource for aged care staff to recognise and respond to signs of oral pain in residents. It provides guidance on identifying mouth and tooth pain and taking appropriate action to address these issues. The poster is available for download and use in residential aged care settings. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

 

Poster,
Publication date

This document responds to questions put to the Commission at the ‘Aged care sector reforms – current status and what’s next?’ webinar held on 15 December 2022. The information is current as at 15 May 2023.

 

Webinar,
Guides,
Publication date

This resource provides guidance for aged care staff on supporting older people's informed choices regarding food and drink, even when those choices involve personal risks. It encourages staff to respect resident autonomy, provide information on risks, document decisions, and ensure access to professional advice, promoting dignity and quality of life in care settings. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

 

Poster,
Publication date

This guide supports aged care staff in providing food and dining choices for residents. It outlines the importance of upholding residents' rights to choose, enhancing their health and quality of life. The guide recommends confirming preferences regularly, involving residents in meal planning, and respecting individual choices regarding when, where, and what they eat or drink. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

Poster,
Publication date

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with handwashing through this short video.

Video,
Publication date

You need to wear an appropriate mask in aged care homes to prevent the spread of germs including viruses that cause colds, flu and COVID-19. Learn how to put your P2 or N95 mask on and fit check in this short video.

Video,
Publication date

This A4 resource explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

Guides,
Publication date

This A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

 

Poster,