Resource library

Letter from Commissioner Janet Anderson PSM and Chief Clinical Advisory Dr Melanie Wroth to residential aged care providers and people living in residential aged care homes on the importance of being up to date with COVID-19 vaccine boosters.

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with handwashing through this short video.

You need to wear an appropriate mask in aged care homes to prevent the spread of germs including viruses that cause colds, flu and COVID-19. Learn how to put your P2 or N95 mask on and fit check in this short video.

This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

How to stay safe from COVID-19 video is available in 15 different languages. The video aims to help consumers understand the steps they can take to keep themselves safe during the current pandemic. 

These translated guides will help you understand what to expect if someone has COVID-19 in your residential aged care service, including that a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.

If someone has COVID-19 in your residential aged care service, a number of changes will take place. These changes will be made very quickly. You might be anxious when these changes take place but the aim is to keep you safe.

This poster has been translated into 15 languages to help residents understand what to expect in the time of COIVD-19.

The rights of consumers are protected by a Charter of Aged Care Rights. Download this helpful booklet for aged care service providers and their consumers.

This resource is not available to order on the Commission's website. Hard copies of the English version of the booklet are available at no cost from National Mailing and Marketing.

Our Aged Care Quality Standards Consumer Outcomes A3 poster has been translated to 25 languages: Arabic, Armenian, Croatian, Chinese (Simplified and Traditional), Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Maltese, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.

Please note: This poster is not available for order.

Download the Charter of Aged Care Rights Template for Signing for aged care service providers and their consumers on 1 July 2019. Available in PDF and DOCX.

This resource is available in 18 translated languages including: Arabic, Chinese (simplified and traditional), Croatian, Dutch, German, Greek, Hindi, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Russian, Serbian, Spanish, and Vietnamese.