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Partnerships in care – Partner information package

Publication date

23 May 2024

The partner information pack presents information for all people visiting and volunteering in residential aged care services. The resource includes information on the importance of infection prevention and control (IPC), the use of personal protective equipment (PPE), and changes in what you need to do if you visit during an outbreak.

English - Partnerships in care – Partner information package (PDF 2.41 MB)

Arabic – الشراكة في الرعاية الرعاية المشتركة (PDF 4.87 MB)

Armenian – Գործընկերություններ խնամքի մեջ Հոգ ենք տանում միասին (PDF 4.47 MB)

Chinese Simplified – 护理合作伙伴携手护理 (PDF 4.81 MB)

Chinese Traditional – 護理合作夥伴攜手護理 (PDF 4.73 MB)

Dutch – Samenwerking in de zorg Samen zorgdragen (PDF 4.34 MB)

Croatian – Partnerstva u pružanju skrbi Zajedničko pružanje skrbi (PDF 4.35 MB)

French – Partenariats en matière de soins Prendre soin ensemble (PDF 4.35 MB)

German – Pflegepartnerschaften Gemeinsam pflegen (PDF 4.38 MB)

Greek – Συνεργασίες στη φροντίδα Προσφέροντας φροντίδα μαζί (PDF 4.36 MB)

Hindi – देेखभााल मेंंसहभाागितााएँँ एक सााथ देेखभााल करनाा (PDF 5.64 MB)

Hungarian – Gondozási partnerség Gondozás közösen (PDF 4.38 MB)

Italian – Partnership in care (Collaborazione nell’assistenza) Insieme, ci prendiamo cura (PDF 4.35 MB)

Korean – 돌봄 파트너십 함께하는 돌봄 (PDF 4.87 MB)

Latvian – Aprūpes partnerība Kopīgas rūpes (PDF 4.33 MB)

Macedonian – Партнерства во грижа Да се грижиме заедно (PDF 4.31 MB)

Maltese – Sħubija fil-kura Nieħdu ħsieb flimkien (PDF 4.35 MB)

Polish – Partnerstwo w opiece Wspólna opieka (PDF 4.37 MB)

Portuguese – Parceiros nos cuidados Cuidando juntos (PDF 4.37 MB)

Russian – Партнеры по уходу Заботимся вместе (PDF 4.33 MB)

Serbian – Партнерства у пружању неге Заједничко пружање неге (PDF 4.33 MB)

Spanish – Atención en colaboración Cuidamos juntos (PDF 4.35 MB)

Tagalog - Pagtutuwangan sa pangangalaga Magkakasamang nangangalaga (PDF 4.31 MB)

Turkish – Bakım ortaklıkları Birlikte dikkat etmek (PDF 4.32 MB)

Ukrainian – Партнерство у сфері догляду Піклуємося разом (PDF 4.33 MB)

Vietnamese – Quan hệ đối tác chăm sóc Cùng nhau chăm sóc (PDF 4.33 MB)

Guidance,

Guides,

31 August 2022 – Letter to consumers regarding national aged care reforms

Publication date

1 September 2022

On Wednesday 31 August, the Aged Care Quality and Safety Commissioner, Ms Janet Anderson, PSM, sent a letter to consumers regarding the national aged care reforms.

31 August 2022 – Commissioner's letter to aged care consumers regarding national aged care reforms (PDF 180.15 KB)

Arabic – Commissioner letter to aged care consumers (PDF 252.39 KB)

Chinese (Simplified) - Commissioner letter to aged care consumers (PDF 278.31 KB)

Chinese (Traditional) - Commissioner letter to aged care consumers (PDF 321.8 KB)

Croatian – Commissioner letter to aged care consumers (PDF 195.86 KB)

Greek – Commissioner letter to aged care consumers (PDF 200.88 KB)

Hindi – Commissioner letter to aged care consumers (PDF 255.75 KB)

Hungarian – Commissioner letter to aged care consumers (PDF 198.42 KB)

Italian – Commissioner letter to aged care consumers (PDF 222.48 KB)

Khmer - Commissioner letter to aged care consumers (PDF 240.11 KB)

Macedonian – Commissioner letter to aged care consumers (PDF 171.52 KB)

Polish – Commissioner letter to aged care consumers (PDF 187.88 KB)

Russian – Commissioner letter to aged care consumers (PDF 205.04 KB)

Serbian – Commissioner letter to aged care consumers (PDF 202.41 KB)

Spanish – Commissioner letter to aged care consumers (PDF 194.2 KB)

Vietnamese – Commissioner letter to aged care consumers (PDF 205.79 KB)

Letters,

My food and dining preferences - form

Publication date

29 August 2022

Last updated

24 March 2025

This fact sheet helps aged care residents communicate their food and dining preferences. It includes sections for meal choices, dining preferences, assistance needs, health considerations, cultural or religious customs, and contact information for allied health professionals. It also advises staff to monitor changes in weight and contact a dietitian if needed.

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

My food and dining preferences form (PDF 378.98 KB)

Arabic – تفضيلاتي في الطعام وعادات الأكل (PDF 426.01 KB)

French – Mes préférences alimentaires et de repas (PDF 365.82 KB)

German – Meine Essens- und Speisevorlieben (PDF 358.86 KB)

Greek – Οι προτιμήσεις μου για το φαγητό και τα γεύματα (PDF 359.43 KB)

Hungarian – Étel- és étkezési preferenciák (PDF 369.35 KB)

Macedonian – Моите желби во врска со храната и јадењето (PDF 358.79 KB)

Maltese – Il-preferenzi tiegħi tal-ikel u l-ikliet (PDF 364.67 KB)

Portuguese – Minhas preferências alimentares e gastronômicas (PDF 373.26 KB)

Russian – Мои предпочтения в еде и приеме пищи (PDF 353.14 KB)

Serbian – Моје жеље које се тичу хране и обедовања (PDF 353.84 KB)

Simplified Chinese - 我的饮食及用餐偏好 (PDF 420.97 KB)

Traditional Chinese - 我的飲食及用餐偏好 (PDF 422.91 KB)

Spanish – Mis preferencias de alimentos y comidas (PDF 365.1 KB)

Vietnamese – Sở thích ăn uống và thực phẩm của tôi (PDF 340.54 KB)

Fact sheet,

Charter of Aged Care Rights Template for Signing

Publication date

19 June 2019

Last updated

23 May 2024

Download the Charter of Aged Care Rights Template for Signing for aged care service providers and their consumers on 1 July 2019. Available in PDF and DOCX.

This resource is available in 18 translated languages including: Arabic, Chinese (simplified and traditional), Croatian, Dutch, German, Greek, Hindi, Hungarian, Italian, Korean, Macedonian, Maltese, Polish, Russian, Serbian, Spanish, and Vietnamese.

Charter of Aged Care Rights signing template (English) (PDF 921.27 KB)