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To keep you safe, the government has introduced the Serious Incident Response Scheme or SIRS. SIRS will reduce the risk of harm to people in residential aged care homes.

Open disclosure is the open discussion that an aged care provider has with people receiving aged care services when something goes wrong that has harmed or had the potential to cause harm to a person receiving aged care service. With more than 1.3 million people receiving care in Australia, this is a crucial activity for providers to support continuous improvement within their service.

The rights of Consumers are protected by a Charter of Aged Care Rights.

This resource is not available to order on the Commission's website.