Consumer engagement in aged care - Literature review

As part of our responsibilities for protecting and enhancing the safety, health, well-being and quality of life of aged care consumers, we identified and developed a range of best practice strategies and tools for providers of aged care to engage with consumers and their representatives.

To inform this piece of work, we did a literature review of co-design and consumer engagement.

This literature review examines published peer-reviewed articles and a broader set of literature, including strategies, reports, guidelines and toolkits to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors both in Australia and internationally, which could be applied in the Australian aged care sector.