Bupa Clayton 3859

Assessment contact Performance Report
An assessment contact was conducted with this service on 23/10/2024 to 23/10/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision
Following a site audit conducted on 20 March 2024 to 22 March 2024, the Commission made a decision on 29 April 2024 to re-accredit this service.
The period of accreditation of the service will expire on 01 June 2027.

Site audit Performance Report
A site audit was conducted with this service on 20 March 2024 to 22 March 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 31 March 2022 to 01 April 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 13 April 2021 to 15 April 2021, the Commission made a decision on 01 June 2021 to re-accredit this service.

The period of accreditation of the service will expire on 01 June 2024.

Site audit Performance Report

A site audit was conducted with this service on 13 April 2021 to 15 April 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 July 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 January 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Serious risk decision

On 24 April 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Bupa Clayton that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of consumers of the service at serious risk.

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 19 June 2019 at Bupa Clayton to monitor the service’s progress against the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 July 2020.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 July 2017.