Bupa Coburg 3620

Assessment contact Performance Report
An assessment contact was conducted with this service on 06/11/2024 to 06/11/2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 02 January 2024 to 04 January 2024, the Commission made a decision on 08 February 2024 to re-accredit this service.

The period of accreditation of the service will expire on 22 April 2027.

Site audit Performance Report

A site audit was conducted with this service on 02 January 2024 to 04 January 2024.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 08 July 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 22 February 2021 to 24 February 2021, the Commission made a decision on 22 April 2021 to re-accredit this service.

The period of accreditation of the service will expire on 22 April 2024.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 October 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Site audit Performance Report

A site audit was conducted with this service on 22 February 2021 to 24 February 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 April 2021.

Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 31 October 2020.

Serious risk decision

On 25 September 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by Bupa Aged Care Australia Pty Ltd to meet one expected outcome in the Accreditation Standards in relation to Bupa Coburg has placed the safety, health or wellbeing of care recipients of the service at serious risk.

An assessment contact was conducted by the Quality Agency on 15 November 2018 at Bupa Coburg to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 October 2018.