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Hakea Lodge Residential Aged Care Service 4348 (Closed)

Provider name
Shepparton Retirement Villages Inc
Previous names
Acacia House Residential Aged Care Service
RACS ID
4348

Hakea Lodge Residential Aged Care Service

Accreditation decision

Following a site audit conducted on 23 August 2022 to 26 August 2022, the Commission made a decision on 08 November 2022 to re-accredit this service.

The period of accreditation of the service will expire on 08 November 2024.

Hakea Lodge Residential Aged Care Service

Site audit Performance Report

A site audit was conducted with this service on 23 August 2022 to 26 August 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Hakea Lodge Residential Aged Care Service

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 December 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Hakea Lodge Residential Aged Care Service

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 June 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Hakea Lodge Residential Aged Care Service

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 December 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Acacia House Residential Aged Care Service

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 07 June 2021.

Acacia House Residential Aged Care Service

Compliance update

Following an assessment contact conducted on 05 December 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

Acacia House Residential Aged Care Service

Non-compliance update

Following an assessment contact conducted on 20 August 2019, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.

Acacia House Residential Aged Care Service

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 December 2020.

Audit Report
CER Accessible Report

Acacia House Residential Aged Care Service

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 December 2017.

Audit Report

Acacia House Residential Aged Care Service