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Norah Head Care Community 2671

Provider name
DPG Services Pty Ltd
Previous names
  • Norah Head Nursing Home
  • Opal Norah Head
RACS ID
2671

Norah Head Care Community

Accreditation decision

Following a site audit conducted on 13 July 2022 to 15 July 2022, the Commission made a decision on 31 August 2022 to re-accredit this service.

The period of accreditation of the service will expire on 31 August 2025.

Norah Head Care Community

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 30 March 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Norah Head Care Community

Site audit Performance Report

A site audit was conducted with this service on 13 July 2022 to 15 July 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Audit Report

Norah Head Care Community

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 September 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Norah Head Care Community

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 March 2022.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Norah Head Care Community

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 September 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Opal Norah Head

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 March 2021.

Audit Report
OpalNorahHead2671-6.doc.docx  (DOCX  105.19 KB)
CER Report
OpalNorahHead2671-6-cer.pdf  (PDF  321.29 KB)
CER Accessible Report
OpalNorahHead2671-6-cera.docx  (DOCX  80.58 KB)

Opal Norah Head

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 March 2018.

Audit Report
OpalNorahHead5.pdf  (PDF  554.65 KB)

Opal Norah Head

Audit Report