The Ritz Nursing Home 2539 (Closed)

Decision to revoke accreditation

Following an audit, an authorised delegate decided that this home does not meet 37 of the 44 expected outcomes of the Accreditation Standards.

The review audit was conducted on 15 November 2017 to 20 November 2017. The assessment team’s report is attached.

An authorised delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 29 November 2017 to revoke the accreditation of the service. The period of accreditation of the service will expire on 18 December 2017.

Serious risk decision

On 22 November 2017 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that Milstern Health Care Pty Ltd failed to meet one or more expected outcomes in the Accreditation Standards in relation to The Ritz Nursing Home and that this failure has placed, or may place, the safety, health or wellbeing of a care recipient of the service at serious risk.

The Department of Health has been notified of the risk.

Decision to revoke accreditation

A review audit was conducted at this service on 18 September 2017 to 27 September 2017. The assessment team’s report is attached.

Following the audit, an authorised delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 4 October 2017 to revoke the accreditation of this service. The period of accreditation of the service will expire on 4 January 2018.

Serious risk decision

On 27 September 2017 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that Milstern Health Care Pty Ltd failed to meet one or more expected outcomes in the Accreditation Standards in relation to The Ritz Nursing Home and that this failure has placed, or may place, the safety, health or wellbeing of a care recipient of the service at serious risk.

The Department of Health has been notified of the risk.

The Quality Agency will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 June 2018.