Warrigal Care Calwell 2948

Accreditation decision

Following a site audit conducted on 10 October 2023 to 12 October 2023, the Commission made a decision on 16 November 2023 to re-accredit this service.

The period of accreditation of the service will expire on 22 December 2026.

Site audit Performance Report

A site audit was conducted with this service on 10 October 2023 to 12 October 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 22 November 2022 to 23 November 2022.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 17 May 2021 to 20 May 2021, the Commission made a decision on 22 June 2021 to re-accredit this service.

The period of accreditation of the service will expire on 22 December 2023.

Site audit Performance Report

A site audit was conducted with this service on 17 May 2021 to 20 May 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 06 April 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 August 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 February 2021.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Compliance monitoring update

An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 16 July 2019 at Bupa Calwell to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Following an audit we decided that this service met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 15 August 2020.

Serious risk decision

Following a re-accreditation site audit conducted on 9-11 April 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Bupa Aged Care Australia Pty Ltd failed to meet two expected outcomes in the Accreditation Standards in relation to Bupa Calwell.

On 29 May 2019 a decision was made that the failure to meet one of these expected outcomes has placed the safety, health or well-being of a care recipient of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

Following an audit we decided that this home met 31 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 15 August 2019

Serious risk decision

On 20 November 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision in relation to Bupa Calwell that failure to meet one expected outcome in the Accreditation Standards has placed the safety, health or wellbeing of care recipients of the service at serious risk.

An assessment contact was conducted on 24 January 2019 to 25 January 2019 at Bupa Calwell to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 October 2019.

This is a new home and is accredited for one year until 01 October 2016. We made the decision on 23 September 2015.