The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Home services incident selection

Did the incident occur in connection with the provision of care and services?
For example, did the incident (actual, suspected or alleged):
  • occur while care and services are being provided
  • arise out of the failure to provide care and services, or
  • not occur during delivery of care and services but is connected because harm (or potential harm) arose from the provision of care and services
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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.