Regis Dandenong North

Service
Regis Dandenong North 3652
Report
Serious risk statement
RACS ID
3652

Serious risk decision

Following a review audit conducted on 24 September 2018 to 4 October 2018, a delegate of the CEO of the Quality Agency made a decision that Regis Aged Care Pty Ltd failed to meet two expected outcomes in the Accreditation Standards in relation to Regis Dandenong North.

On 7 November 2018 a decision was made that the failure to meet one of these expected outcomes has placed the safety, health or wellbeing of care recipients of the service at serious risk. The Department of Health has been notified of the risk.

A site audit was conducted on 8 January 2019 to 9 January 2019 at Regis Dandenong North to monitor the service’s progress.  The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples.