Resource library

This document responds to questions put to the Commission at the ‘Aged care sector reforms – current status and what’s next?’ webinar held on 15 December 2022. The information is current as at 15 May 2023.

This resource provides guidance for aged care staff on supporting older people's informed choices regarding food and drink, even when those choices involve personal risks. It encourages staff to respect resident autonomy, provide information on risks, document decisions, and ensure access to professional advice, promoting dignity and quality of life in care settings. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

This guide supports aged care staff in providing food and dining choices for residents. It outlines the importance of upholding residents' rights to choose, enhancing their health and quality of life. The guide recommends confirming preferences regularly, involving residents in meal planning, and respecting individual choices regarding when, where, and what they eat or drink. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

Hand hygiene is about cleaning your hands. It is an important part of how you protect yourself from getting sick and it helps to keep you and the person you care for safe. Learn how to clean your hands with handwashing through this short video.

You need to wear an appropriate mask in aged care homes to prevent the spread of germs including viruses that cause colds, flu and COVID-19. Learn how to put your P2 or N95 mask on and fit check in this short video.

This A4 resource explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

This A3 poster can be used by aged care facilities during an outbreak. It explains the key things for partners in care to remember when visiting an aged care home during an outbreak.

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides insights into food, dining, and nutrition in residential aged care services. It is based on a survey conducted to understand residents’ dining experiences, preferences, and the quality of food and service provided. The findings highlight the importance of fresh, familiar meals, flexible mealtimes, and a homelike dining environment to enhance the quality of life for older people. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

Letter from the Aged Care Quality and Safety Commissioner, Janet Anderson PSM to all approved providers of residential aged care services on registered nurse cover and care minutes. 

In this regulatory bulletin, the Aged Care Quality and Safety Commission (Commission) discusses the workforce-related responsibilities of approved providers, including the additional responsibilities for 24/7 registered nurse coverage and care minutes that are being introduced from 1 July and 1 October 2023 respectively for approved providers of residential aged care. The bulletin explains how the Commission will regulate these responsibilities.

This resource outlines our vision to be a world-class regulator as we strengthen our capability, effectiveness and accountability.

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This information sheet explains the Records Standard.

Any approved provider that holds at least one refundable deposit must meet the requirements of the 4 Prudential Standards. 

This quick reference poster gives an overview of all 4 Prudential Standards.

This aged care financial reports calendar details due dates and auditing requirements for 2023 reports.

The Aged Care Quality and Safety Commissioner, Janet Anderson, PSM, together with the Chief Medical Officer, Department of Health and Aged Care, Professor Paul Kelly issued a joint letter to aged care providers to provide advice in preparing a service for the upcoming Easter holiday period and the approaching winter season.

This webinar explored the early lessons and emerging trends since the extension of the Serious Incident Response Scheme (SIRS) to home services on 1 December 2022. The discussion focused on the importance of quality reporting and shared insights learned since 1 December 2022.
 

This fact sheet provides an overview of texture modified food and drinks and the steps involved, including the correct preparation and considerations, to ensure the look, smell and taste best meets the need of residents.

This fact sheet provides an overview of a provider action plan and staff capability needed to ensure that people with swallowing difficulties, also known as dysphagia, have safe and enjoyable mealtimes in aged care. 

This fact sheet outlines the steps that aged care staff should take to:

• consult with residents
• assess the need for texture modified food and drink
• correctly prepare texture modified food and drink that looks, smells and tastes great.

This fact sheet provides an overview of how you can support people with swallowing difficulties, also known as dysphagia, to have safe and enjoyable mealtimes in aged care.

This includes recognising and responding to signs of swallowing difficulties, referring for assessment, implementing a mealtime support plan and consulting with the resident about all aspects of their food, drink and required support.