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Publication date

In this kit you will find a range of promotional resources, including social media posts and tiles, and a newsletter article, to help you promote Menu and Mealtime Review Program.

Tiles for download:

Image,
Presentations,
Publication date

This video explains the process of becoming a registered provider from 1 July 2025, when the new Aged Care Act starts. It also includes what to expect when renewing your registration.

This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.

Video,
Publication date

This video explains how registered providers can vary, suspend or revoke their registration from 1 July when the new Aged Care Act starts. It also explains how we may make changes to your registration.

This video refers to several products that are coming soon to our website. These include registration forms and registration guidance.

Video,
Publication date

Joint letter from the Chief Medical Officer Professor Anthony Lawler and Commissioner Liz Hefren-Webb to Board Chairs, Residential Aged Care Providers on winter preparedness in residential aged care.

Letters,
Publication date

This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members

Guidance,
Tool,
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for aged care providers and workers. You can print these out and display them around your workplace.

Poster,
Publication date

These workplace standards posters demonstrate the strengthened Standards and what they mean for workers in residential aged care. You can print these out and display them around your workplace. 

Poster,
Publication date

The introduction of the new Aged Care Act on 1 July 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements. This Cost Recovery Consultation Paper provides information on we propose to implement cost recovery charging for provider registration, renewal of registration and provider-initiated variations to registration.

Cost Recovery Consultation Paper  (PDF  641.11 KB)
Paper,
Publication date

The introduction of the new Aged Care Act on 1 July 2025 means changes to the regulatory activities the Commission undertakes, requiring new charging arrangements.

This guide answers frequently asked questions relating to our Cost Recovery Consultation Paper. It should be read alongside the full Consultation Paper.

Guidance,
Publication date

This flyer includes information on the Commission’s resources on food, nutrition and dining. We encourage providers to print and hand it out to their staff and make copies available at their workplace. 

Fact sheet,
Publication date

We visit aged care services as part of our role as the national regulator. Visits are an opportunity for us to work with providers to make sure older people are getting the best care possible.

This flyer explains what you can expect when we visit, including:

  • what happens we when visit
  • what you can expect from us
  • what can you do to ensure a successful visit.
What to expect when we visit  (PDF  225.31 KB)
Fact sheet,
Publication date

This calculator informs registered providers of the minimum level of liquid assets they are required to hold calculated based on Quarterly Financial Report (QFR) financial statements.               

Tool,
Publication date

The new Financial and Prudential Standards will be introduced with the commencement of the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers. Registered providers must comply with the Financial and Prudential Standards that apply to them as a condition of their registration.

Guidance,
Guides,
Publication date

The new Financial and Prudential Standards will be introduced with the new Aged Care Act. The new Standards set out the minimum requirements for good financial and prudential management of registered aged care providers.

Poster,
Publication date

Outbreak management planning is a key part of infection prevention and control. This document supports both the development of a new outbreak management plan (OMP) and the quality assurance of existing plans. It details common OMP sections to get you started as you tailor your OMP to your service.

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Guidance,