Resource library

Approved providers must use this form to update, cease or notify us of suitability matters for service key personnel. Email the completed form and all related documents to APnotifications@agedcarequality.gov.au.

This Cost Recovery Implementation Statement (CRIS) provides information on how the Aged Care Quality and Safety Commission (the Commission) implements cost recovery charging for the accreditation and re-accreditation of residential aged care services.

Approved providers may request that the Aged Care Quality and Safety Commissioner (the Commissioner) revoke their approval in accordance with section 63H of the Aged Care Quality and Safety Commission Act 2018 (the Commission Act).

National Aged Care Provider Conference 2023. Our approach to assessing and monitoring quality aged care. Presentation by Anthony Speed Executive Director, Quality Assessment and Monitoring.

Low-value urine dipstick testing practice in aged care is a common, yet modifiable, driver of antibiotic overuse for conditions such as asymptomatic bacteriuria.

The Commission undertook a project to evaluate the feasibility and useability of To Dip Or Not To Dip (TDONTD) in Australian aged care services.

RB 2021-12 This Regulatory Bulletin outlines how an approved provider can apply for reconsideration of a reviewable decision under Part 8B of the Aged Care Quality and Safety Commission Act 2018 and Part 7 of the Aged Care Quality and Safety Commission Rules 2018.

RB 2020-10 This Regulatory Bulletin covers the registration requirements and process for quality assessors, including information on why registration may be cancelled by the Commission.

These scenarios cover a range of examples to help providers understand issues around the use of restrictive practices. They are intended to be illustrative only, and should not be relied upon as authority.

RB 2019-06 This Regulatory Bulletin outlines the principles and practices that form the Commission’s framework for making decisions relating to its regulatory functions. It outlines how the Commission will ensure high quality and consistent decision-making under the Aged Care Quality and Safety Commission Act 2018 and Aged Care Quality and Safety Commission Rules 2018.

RB 2019-05 This Regulatory Bulletin outlines the assessment methodology used by quality assessors when undertaking performance assessments under the Aged Care Quality Standards. It describes the Commission’s systematic approach to assessment of provider performance as a key element of its regulatory practice.

This provider template is for recording information for consumers receiving psychotropic medications.

Important update:

The Commission traditionally welcomes applications for reaccreditation from residential aged care services up to 6 months prior to the accreditation expiry date of the service. This allows the Commission sufficient time to conduct the site audit process and complete a performance report. 

For more information see our Re-consideration and review of decisions page.

Includes Aged Care Quality Standards Self-Assessment Tool Template (available in DOCX and XLSX), as well as Guidance on Self-Assessment.

This resource is not available to order.

Key changes to accreditation and re-accreditation under the new Aged Care Quality and Safety Commission Act 2018 and Rules.

Key changes to assessment contacts under the new Aged Care Quality and Safety Commission Act 2018 and Rules.

Part of a fact sheet series related to Key changes under the new Commission Act and Rules

A new meaning of Commonwealth-funded aged care service was included in the Aged Care Quality and Safety Commission Act 2018 (Commission Act) to more appropriately capture specific programs that are grant-based. This commenced on 1 January 2019.

This fact sheet series is related to Key changes under the new Commission Act and Rules.

The changes surrounding consent to access apply to every form of a visit to the premises of a service, whether for the purposes of re-accreditation, a quality review, a review audit or an assessment contact.

Part of a fact sheet series related to Key changes under the new Commission Act and Rules